Australian NDIS software
Run your entire NDIS business from one place.
Rostering, NDIS billing, SCHADS payroll and compliance — connected from the moment a shift is scheduled to the moment you get paid.
- Built in AustraliaEvery state, time zones, holidays.
- 2026–27 NDIS pricing built in131 support items, current guide.
- SCHADS calculations built inPenalties, allowances, sleepovers.
- 12 unassigned shifts
- 2 double-booked workers
What providers on Nuvela say
We moved off ShiftCare because rostering, payroll and NDIS billing were three separate jobs and nothing talked to each other. With Nuvela, the roster is the timesheet, the timesheet is the pay run, and the invoice comes out of the same shifts. Our admin time dropped massively. We stopped double-handling everything, the workers actually use the app, and Nuvela set us up and trained us until we could run it ourselves.
As a registered provider, the question is always whether we can prove what was delivered. With Nuvela the proof is already there — who was on shift, when they clocked in, what they wrote, and their clearances as they stood that day. The readiness score tells us what to fix before an auditor finds it, and an evidence pack for a participant takes seconds instead of a weekend of pulling files. For our accommodation work, sleepovers and interruption pay are handled properly, which was never the case before.
Running an NDIS business is hard enough.
The admin shouldn't make it harder. Here's what providers tell us is breaking.
Manual NDIS invoicing
Hours rekeying line items and chasing rejected claims when a price code changes.
SCHADS payroll headaches
Penalty rates, allowances, and broken shifts that no generic payroll tool understands.
Compliance anxiety
Expiring checks, missed incident deadlines, and audits you're never quite ready for.
Workers still on paper
Timesheets and progress notes lost in glove boxes, car seats, and group chats.
One shift. Everything connected.
- Schedule
Roster the shift. Clashes and unfilled hours flagged.
- Support
The worker clocks in on their phone, writes notes, logs travel.
- Bill
Those hours become NDIS line items at price guide rates.
- Pay
The same hours become a SCHADS pay run, penalties applied.
- Comply
Notes, certifications and incidents stay attached to the shift.
Built for the work, not adapted to it.
Invoices built from the shifts you rostered.
Each line carries its NDIS support item code and price guide rate, so the invoice comes out of the roster instead of being typed up again. And you'll see when a participant's funding is going to run out, weeks before it does.
The Award, already calculated.
Ordinary, evening, Saturday, Sunday, public holiday and sleepover rates, applied to the same hours the worker already logged. Missed clock-outs can't be approved until they're corrected, and small over-runs auto-pay under a tolerance you set.
Know how audit-ready you are. Every day.
Nuvela scores your own records nightly — shift evidence, workforce clearances, participant records, incidents — and tells you what to fix first. When an auditor asks, generate an evidence pack for any participant and period: shifts, notes, incidents, clock times and worker clearances as they stood on the day.
Nuvela's view of your own records — not an NDIS Commission assessment.
Your team's half of it.
Support workers clock on, open the participant's documents, log travel and write their notes from the field. It's a real app on iOS and Android, not a mobile website.
- See today's shift at a glance — who, where, what type of support.
- Clock in and out on site, with a live timer while the shift runs.
- The clock-in records where the worker was.
- Travel measured by GPS as they drive, not estimated afterwards.
- Notes and incidents written during the shift, not remembered after it.
- The participant's documents, on the phone, when they're needed.
Notes and incidents done properly, without chasing.
Workers write guided progress notes with a one-tap ‘how was the participant’, every edit is kept in history, incidents carry investigation and follow-up fields, and admins get one daily reminder covering anything unreviewed or approaching a Commission deadline. Free NDIS Commission and other certificate-issuing training is assigned from the same page.
One login. Zero gaps.
Everything an Australian NDIS provider needs to run the business — built to work together.
Smart rostering
Build compliant rosters in minutes with availability, qualifications, and travel built in.
NDIS billing
2026–27 price guideGenerate claims straight from delivered shifts with the current price guide loaded.
SCHADS payroll
Award compliantPenalty rates, allowances, and broken shifts calculated to the Award automatically.
Compliance suite
Worker certifications, mandatory cert requirements and an incident log, with renewals flagged before they run out.
Worker app
Clock on, view shifts, and write notes from the field — online or off.
Smart progress notes
Structured, goal-linked notes your team can write in seconds, not paragraphs.
Integrations that just work.
Keep the accounting tools you already use. Nuvela syncs both ways.
Xero
Sync invoices and payroll automatically — no double entry, no export gymnastics.
QuickBooks
Export financial data cleanly so your bookkeeper always has what they need.
One plan. Every feature. Pay for the workers you have.
Nuvela is one subscription: a monthly base fee plus a rate per active worker. No tiers, no feature gates, no seats to buy up front.
Nuvela
- + $25 per worker · workers 1–10
- + $20 per worker · workers 11–25
- + $15 per worker · workers 26 and up
- 10 workers — $328.90/month incl. GST
- 25 workers — $658.90/month incl. GST
Every feature is in the subscription
Nothing is held back, and there is no higher tier to move to. Support is the same for every provider.
- Smart rostering
- NDIS billing & claims
- SCHADS payroll
- Worker app
- Full compliance suite
- Smart progress notes
- Xero & QuickBooks sync
- PRODA bulk upload
- Multi-site management
- Advanced reporting
Optional onboarding support
Subscribe and set yourself up, or have us do it with you.
Setup — $500 one-off, incl. GST
5 hours. We configure your organisation, import your participants and workers, and set up your rate cards.
Guided onboarding — $1,500 one-off, incl. GST
20 hours. Everything in Setup, plus training for your admin team and your support workers, onboarding your participants alongside you, and running your first pay cycle together so nothing is guesswork.
Both are optional — add either when you subscribe, charged once with your first month. Your monthly price is exactly what's shown above. $500 and $1,500 both include GST.
Every active worker is charged from the first one, and the rate falls as your team grows. Rates exclude GST; the headline price includes it.
Questions providers ask before booking
We're on ShiftCare / spreadsheets — how hard is switching?
You can be up and running within a week. You can set yourself up, or choose guided onboarding and Nuvela does it with you — including your first pay run. We'd suggest running one pay cycle in parallel before you switch fully.
How is our data protected and who can see it?
Your data is isolated from every other provider's, encrypted in transit and at rest, and worker tax file numbers are encrypted with access logged. Nuvela is an Australian company and the data is handled under Australian privacy law. No other provider on Nuvela can see your records, and inside your organisation what each person can see follows the role you give them. Where it's hosted is set out in our Privacy Policy.
Is there a contract or lock-in?
No. It is month to month, you can cancel any time, and access continues to the end of the period you have paid for. Your data stays yours — you can export it while you are with us, and for 30 days after you cancel.
Does it work outside Queensland?
Yes — every state and territory. Each organisation has its own time zone, so shift times, pay periods and reports read in your local time, daylight saving included, and public holidays are loaded for every state and territory. SCHADS is a national award, so the pay rules are the same wherever you operate.
What happens on the demo?
Thirty minutes on Teams. Bring a real week of shifts and we will roster it live on the call, so you are looking at your own work rather than at a sample organisation. No slides.
What support do we get?
Email support, and it is the same for every provider — there is no higher tier to move to and no feature held back. Training for your admin team and your support workers, and hands-on setup, come with guided onboarding, which is optional and added when you subscribe.
Ready to simplify your NDIS business?
See Nuvela on your own roster and claims. Thirty minutes, and you'll know whether it beats what you're doing now.
Prefer email? hello@nuvela.com.au
No credit card · Cancel anytime · Optional guided onboarding